Support
How can we help?
Write to us at support@mywpoint.com, in English or Portuguese.
Tell us the e-mail of your WayPoint account, your airline and what you see on the screen. Never send us a password.
Your watch
- Connect your watch
- Open WayPoint on the watch and ask for a code: it shows a 6-digit code and mywpoint.com/watch. Sign in to WayPoint on your phone or computer, open mywpoint.com/watch and type the code. The code lasts 10 minutes.
- Disconnect it
- On WayPoint, go to Settings > Tools > Watch and tap Disconnect, or use the menu of the app on the watch. One watch per pilot: connecting another watch disconnects the previous one.
- The watch shows no duties
- The watch shows the roster you uploaded to WayPoint, from 12 hours back to 7 days ahead. Upload your latest roster to WayPoint, then open the app on the watch again.
An aid, not a primary source: always check your official roster.